Responsibilities

• Work cross functionally within the company to communicate with stakeholders towards customers' success
• Create and maintain relationships with customers to better understand and achieve their business goals
• Manage all reporting related to customers' accounts
• Support customers business goals in the targeted segments and markets
• Support in developing our customers' customers base
• Build and maintain customers relationship
• Represent customers’ interests on the ground
• Extract and present data in coherent and logic way
• Communicate to customers and company on opportunities and alert of potential pitfalls
• Maintain knowledge and trends in our customers domain
• Facilitate sales inquiries and meetings on behalf of our customers
• Communicate results, recommendations and actions to stakeholders and our customers

Qualifications

• Articulate and accustomed to a customer facing role
• Comfortable in a multi-cultural environment
• Natural curiosity for science and technology
• Business degree or experience
• Sales, services and marketing oriented
• Detailed oriented and a forward thinker
• A team-player
• Native Mandarin speaker
• Fluent in English and comfortable in a business English environment