Standard Chartered Bank | Team Leader, Business Banking

Standard Chartered Bank
Full Time
5 months ago

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities


  • 領導業務團隊透過公司拜訪、電話行銷、客戶轉介等活動開拓新業務及新客戶,達成業務目標
  • 招聘同仁,提供協助及訓練,穩定業務團隊
  • 提供業務專業訓練,研擬行動方案並執行督導之
  • 領導業務團隊與現有客戶建立穩健良好關係,延長客戶與我行之授信往來,提供增貸服務。
  • 領導業務團隊透過深化之客戶關係,增加銀行交叉銷售機會,轉介Payroll、保險、理財商機。
  • 檢視組內管理報表,有效掌握同仁業績進度並給予協助
  • 充分了解客戶/案件狀況,協助與徵審單位溝通,提供解決方案予前線。
  • 確保所屬團隊遵循行內外相關法令及作業規範,避免客訴案件發生。
  • 與分行通路有效配合溝通,維持良好關係,掌握分行轉介商機同時提供公司客戶良好服務品質。
  • 協助統合部門內客戶個資系統查詢報表(RB Audit Trail Alert Report)檢視作業,並將結果於管理辦法規範期限內彙整報送部門最高主管。

Key Measurables

  • 達成revenue等業績目標,詳見業務主管scorecard
  • 符合內部風險控管及品質
  • 提供客戶優良的服務品質
  • 銷售流程控管及法規遵循

Our Ideal Candidate

  • 具中小企業放款業務經驗
  • 具信保經驗
  • 具2年以上管理經驗

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

Desired Skills and Experience

Our Ideal Candidate